About Us

Founded in 1986 by David Neal, serving first as a manufacturer’s representative, NSI quickly expanded its distribution throughout the NorthEast and Mid-Atlantic including Pennsylvania, New Jersey, New York, Maryland, Delaware, West Virginia, Virginia, and Washington, D.C.. Establishing warehousing capabilities for commonly used products enabled NSI to provide rapid product solutions for both routine and emergency customer requirements. This earned NSI a reputation for quick product delivery and outstanding service. NSI evolved from being simply a product provider to becoming a total solutions and service provider for plant and process automation.

Professional Memberships & Listings 

  • ISNet World
  • AVETTA / Browz / PICS
  • Pennsylvania COSTARS
  • Measurement & Control Automation Association (MCAA)
  • International Society of Automation (ISA)
  • International Society for Pharmaceutical Engineering (ISPE)
  • New Jersey Water Environment Association (NJWEA)
  • American Water Works Association (NJ Water)
  • North Jersey Water Commission (NJWC)
  • New York Water Environment Association (NYWEA)
  • Pennsylvania Rural Water Association
  • Global System Integrator Database
  • Thomasnet

Management Teams

NSI’s success is built on the people who work here. Our team of dedicated employees provide a full range of products, product integration, and field services spanning instrumentation, control and data acquisition systems, wireless networks, industrial Ethernet networking technology, and security systems to meet customer application needs across a broad range of industries.

Customer Care

Helen Batchelor Office Manager Experience: 20+ Years in Sales Administration Education: B.A. University of Delaware Previously With: Opto-Systems AKA "Big Helly"
Elizabeth Madaris Customer Care Experience: 10+ years in Sales and Customer Service Education: B.A. in Public Relations and Communication Management from The University of Alabama Roll Tide!
Jackie Tully Customer Service Dispatcher Experience: 10+ years in retail, customer service and management
Caitlin Brill Customer Care Experience: 6 Years in Childcare
Ange Batchelor Customer Care
Mike Mawhinney Shipping & Receiving
Jan Kistner General Finance Experience: 30+ Years Administrative Experience Previously With: Robert A. Godwin & Associates
Grace D'Ottaviano Accounting Support Experience: Organizational Management Education: Philadelphia College of Textiles & Science Previously With: Jones Apparel Group

Application Engineering

dexter Vilar Dexter Vilar Applications Engineer Experience: 20+ Years in Instrumentation, Controls, & Data Acquisition Education: B.S. in Electrical Engineering, Penn State U Previously With: Leeds & Northrup, Honeywell, & Siemens
Joe Klinkhoff Applications Engineer Experience: 14 Years in Process Instrumentation, SCADA, and Telemetry Previously With: Magyar & Associates
Dave Schroeder Applications Engineer Experience: 25+ years in Instrumentation and Controls Education: B.S. Mechanical Engineering, Messiah University Previously With: Magyar & Associates / Nutech Controls, Severn Trent/Capital Controls Company
Walter Freeman Instrumentation and Valve Technical Specialist Experience: 30+ Years in Instrumentation, Gas Detection, Valves, & Data Acquisition Education: New Jersey Institute of Technology Previously With: GSI Automation
Stephen Mangiaracina Junior Applications Engineer Education: Final year of Electrical Engineering Degree from Temple University Loves Frank Sinatra's Music


Mark Pfender Group Sales Leader Experience: Nuclear Submarine Officer Education: M.S. Electrical Engineering, US Naval Academy Previously With: US Navy Fun Fact: Played Chip the Tea Cup in his High School production of Beauty and the Beast
Justin Bendik Territory Manager for W PA, W NY, and WV Education: Naval Nuclear Power School and Final year of Nuclear Engineering Technology with Excelsior College Previously With: US Navy
Jordan Baum Territory Manager for W PA, W NY, and WV Education: University of Pittsburgh Management Information Systems Previously With: Miller Energy
Ed Owens Territory Manager for NE NJ & E NY Experience: 20+ Years in Instrumentation and Process Control Education: B.S. from Tulane University Previously With: President of Demcoe Equipment
Ed McGinn Ed McGinn Territory Manager for Philly Metro Experience: 20+ Years in Valves, Fittings and Fluid Systems Components Education: B.S. Mechanical Engineering, Penn State University Previously With: Penn Fluid Systems
David Bastow Territory Manager Eastern PA Education: MBA from Lehigh, Bachelor’s from Rutgers Previously With: Emerson
Wayne Martin NYC Metro Water / Wastewater Sales Experience: 25+ Years in Systems Integration, Process Control, Instrumentation & SCADA Design Education: B.S. in Mechanical Engineering, Fairmont State University Previously With: Woodard & Curran, Wayne Martin Enterprise
Peter Jackson Water & Wastewater / Business Development Manager Experience: 50+ Years in instrumentation, networking, wireless, & data acquisition Education: HNC in Electrical Engineering, U.K. Previously With: Eurotherm NSI's Most Unforgettable Personality!
Shaun Baines Territory Manager for Maryland and Virginia Education: Leadership and Safety from US Coast Guard, MBA from Auburn Previously With: US Coast Guard



Joe Finnin Senior Project Engineer Experience: 25+ Years in Embedded Systems, Hardware & Software Design & Implementation Education: B.S. in Electrical Engineering, Drexel University Previously With: Schramm, Inc.
Hugh Davison Project Engineer Education: U.S. Naval Academy Previously With: U.S. Navy Qualifier for Men’s Swimming in the Olympic Trials
Andy Ulhmann Panelshop Lead
Christian O’ Donnell Junior Engineer Education: Temple University with Mechanical Engineering Degree
Coby Dawkins Junior Technician
Taylor Kimble Marketing and Business Development Experience: 4 Years in Business Management Education: Bachelors in Marketing and Business Management, West Chester University

Field Service

Karen Neiley Engineering Service Assistant Experience: 15+ Years Administrative and Service Support Education: Bucks County Community College and CHI Technical Institute Previously With: Eurotherm Recorders
Rosa Irvine Service Project Manager Experience: Data Analysis & Research Education: B.S. Meteorology Previously With: University of North Dakota
Katherine Wasielewski Engineering Admin / Safety / Compliance Experience: 7 Years in Customer Relations Education: Public Relations / Communications from Millersville University
Caitlin Gibbons Service Coordinator
Cass Janoski Senior Field Service Technician Experience: 30+ Years in Instrumentation, Measurement, & Control Education: Mechanical engineering, New Jersey Institute of Technology Previously With: ESC
Drue Sellers Field Service Technician Previously With: ES2, Capital Controls
Paul Schilling Senior Field Service Technician Experience: 30+ Years in Control System Design and Integration Education: B.S. in Marine Science, Southampton College Previously With: Preferred Instruments, Tenth Street Design, Cleveland Controls, SUNY
Dave Fairlie Senior Field Service Technician Experience: 30+ Years in Panel Building & On-Site Calibration & Installation Education: Journeyman in Instrumentation Previously With: Wright-Cal Instrumentation, Private Contractor
Brian Weischedel Senior Field Service Technician Experience: 30+ Years in Automation and Process Controls Education: Bloomfield College Previously With: Procedyne Corp
Joe McCracken Senior Service Technician Experience: 20+ Years in Instrumentation Calibration, Temperature Uniformity Surveys & SAT's to AMS2750G Education: HNC in Electrical Engineering Previously With: Eurotherm
Ryan Minorics Field Service Technician Experience: 10+ years in the electronics and specialty gas industry Previously With: Linde E&SG
Jeff Suttcliffe Field Service Technician Experience: 30+ years of experience Previously With: Honeywell




Dave Neal President Experience: 50+ Years in Instrumentation, Data Acquisition, & Systems Education: HNC in Electrical Engineering, U.K. Previously With: Eurotherm
Shane Filer General Manager Experience: Instrumention and Control Systems Education: B.S. in Electrical Engineering, Grove City College Previously With: Leeds & Northrup, Honeywell Expert at Dad-Jokes
Stephen Arnold V.P. of Solutions Experience: 35 years in instrumentation and control industry Education: M.Eng. in Electrical Engineering, University of Southampton, U.K. Previously With: Invensys
Pam Neal V.P. Finance
Laura Kane Operations Manager Experience: Executive and Administrative Support Education: A.A. from University of Maryland Previously With: U.S. Army "Sarge," who keeps things organized & running smoothly.
Lisa Dawkins Financial Controller Experience: 30+ Years in Accounting and Finance Previously With: McCaffrey Management, Inc. Office Mom



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