About Us

Founded in 1986 by David Neal, serving first as a manufacturer’s representative, NSI quickly expanded its distribution throughout the NorthEast and Mid-Atlantic including Pennsylvania, New Jersey, New York, Maryland, Delaware, West Virginia, Virginia, and Washington, D.C.. Establishing warehousing capabilities for commonly used products enabled NSI to provide rapid product solutions for both routine and emergency customer requirements. This earned NSI a reputation for quick product delivery and outstanding service. NSI evolved from being simply a product provider to becoming a total solutions and service provider for plant and process automation.

Professional Memberships & Listings

ISNet World
AVETTA / Browz / PICS
Pennsylvania COSTARS
Measurement & Control Automation Association (MCAA)
International Society of Automation (ISA)
International Society for Pharmaceutical Engineering (ISPE)
New Jersey Water Environment Association (NJWEA)
American Water Works Association (NJ Water)
North Jersey Water Commission (NJWC)
New York Water Environment Association (NYWEA)
Pennsylvania Rural Water Association
Global System Integrator Database
Thomasnet

Management Teams

NSI’s success is built on the people who work here. Our team of dedicated employees provide a full range of products, product integration, and field services spanning instrumentation, control and data acquisition systems, wireless networks, industrial Ethernet networking technology, and security systems to meet customer application needs across a broad range of industries.

Customer Care

Helen Batchelor Office Manager Experience: 20+ Years in Sales Administration Education: B.A. University of Delaware Previously With: Opto-Systems AKA "Big Helly"

Elizabeth Madaris Customer Care Experience: 10+ years in Sales and Customer Service Education: B.A. in Public Relations and Communication Management from The University of Alabama Roll Tide!

Jackie Tully Customer Service Dispatcher Experience: 10+ years in retail, customer service and management

Caitlin Brill Customer Care Experience: 6 Years in Childcare

Ange Batchelor Customer Care

Mike Mawhinney Shipping & Receiving

Jan Kistner General Finance Experience: 30+ Years Administrative Experience Previously With: Robert A. Godwin & Associates

Grace D'Ottaviano Accounting Support Experience: Organizational Management Education: Philadelphia College of Textiles & Science Previously With: Jones Apparel Group

Application Engineering

Dexter Vilar Applications Engineer Experience: 20+ Years in Instrumentation, Controls, & Data Acquisition Education: B.S. in Electrical Engineering, Penn State U Previously With: Leeds & Northrup, Honeywell, & Siemens

Joe Klinkhoff Applications Engineer Experience: 14 Years in Process Instrumentation, SCADA, and Telemetry Previously With: Magyar & Associates

Dave Schroeder Applications Engineer Experience: 25+ years in Instrumentation and Controls Education: B.S. Mechanical Engineering, Messiah University Previously With: Magyar & Associates / Nutech Controls, Severn Trent/Capital Controls Company

Walter Freeman Instrumentation and Valve Technical Specialist Experience: 30+ Years in Instrumentation, Gas Detection, Valves, & Data Acquisition Education: New Jersey Institute of Technology Previously With: GSI Automation

Stephen Mangiaracina Junior Applications Engineer Education: Final year of Electrical Engineering Degree from Temple University Loves Frank Sinatra's Music

Sales

Mark Pfender Group Sales Leader Experience: Nuclear Submarine Officer Education: M.S. Electrical Engineering, US Naval Academy Previously With: US Navy Fun Fact: Played Chip the Tea Cup in his High School production of Beauty and the Beast

Justin Bendik Territory Manager for W PA, W NY, and WV Education: Naval Nuclear Power School and Final year of Nuclear Engineering Technology with Excelsior College Previously With: US Navy

Jordan Baum Territory Manager for W PA, W NY, and WV Education: University of Pittsburgh Management Information Systems Previously With: Miller Energy

Ed Owens Territory Manager for NE NJ & E NY Experience: 20+ Years in Instrumentation and Process Control Education: B.S. from Tulane University Previously With: President of Demcoe Equipment

Ed McGinn Territory Manager for Philly Metro Experience: 20+ Years in Valves, Fittings and Fluid Systems Components Education: B.S. Mechanical Engineering, Penn State University Previously With: Penn Fluid Systems

David Bastow Territory Manager Eastern PA Education: MBA from Lehigh, Bachelor’s from Rutgers Previously With: Emerson

Wayne Martin NYC Metro Water / Wastewater Sales Experience: 25+ Years in Systems Integration, Process Control, Instrumentation & SCADA Design Education: B.S. in Mechanical Engineering, Fairmont State University Previously With: Woodard & Curran, Wayne Martin Enterprise

Peter Jackson Water & Wastewater / Business Development Manager Experience: 50+ Years in instrumentation, networking, wireless, & data acquisition Education: HNC in Electrical Engineering, U.K. Previously With: Eurotherm NSI's Most Unforgettable Personality!

Shaun Baines Territory Manager for Maryland and Virginia Education: Leadership and Safety from US Coast Guard, MBA from Auburn Previously With: US Coast Guard

Solutions

Joe Finnin Senior Project Engineer Experience: 25+ Years in Embedded Systems, Hardware & Software Design & Implementation Education: B.S. in Electrical Engineering, Drexel University Previously With: Schramm, Inc.

Hugh Davison Project Engineer Education: U.S. Naval Academy Previously With: U.S. Navy Qualifier for Men’s Swimming in the Olympic Trials

Andy Ulhmann Panelshop Lead

Christian O’ Donnell Junior Engineer Education: Temple University with Mechanical Engineering Degree

Coby Dawkins Junior Technician

Taylor Kimble Marketing and Business Development Experience: 4 Years in Business Management Education: Bachelors in Marketing and Business Management, West Chester University

Field Service

Karen Neiley Engineering Service Assistant Experience: 15+ Years Administrative and Service Support Education: Bucks County Community College and CHI Technical Institute Previously With: Eurotherm Recorders

Rosa Irvine Service Project Manager Experience: Data Analysis & Research Education: B.S. Meteorology Previously With: University of North Dakota

Katherine Wasielewski Engineering Admin / Safety / Compliance Experience: 7 Years in Customer Relations Education: Public Relations / Communications from Millersville University

Caitlin Gibbons Service Coordinator

Cass Janoski Senior Field Service Technician Experience: 30+ Years in Instrumentation, Measurement, & Control Education: Mechanical engineering, New Jersey Institute of Technology Previously With: ESC

Drue Sellers Field Service Technician Previously With: ES2, Capital Controls

Paul Schilling Senior Field Service Technician Experience: 30+ Years in Control System Design and Integration Education: B.S. in Marine Science, Southampton College Previously With: Preferred Instruments, Tenth Street Design, Cleveland Controls, SUNY

Dave Fairlie Senior Field Service Technician Experience: 30+ Years in Panel Building & On-Site Calibration & Installation Education: Journeyman in Instrumentation Previously With: Wright-Cal Instrumentation, Private Contractor

Brian Weischedel Senior Field Service Technician Experience: 30+ Years in Automation and Process Controls Education: Bloomfield College Previously With: Procedyne Corp

Joe McCracken Senior Service Technician Experience: 20+ Years in Instrumentation Calibration, Temperature Uniformity Surveys & SAT's to AMS2750G Education: HNC in Electrical Engineering Previously With: Eurotherm

Ryan Minorics Field Service Technician Experience: 10+ years in the electronics and specialty gas industry Previously With: Linde E&SG

Jeff Suttcliffe Field Service Technician Experience: 30+ years of experience Previously With: Honeywell

Management

Dave Neal President Experience: 50+ Years in Instrumentation, Data Acquisition, & Systems Education: HNC in Electrical Engineering, U.K. Previously With: Eurotherm

Shane Filer General Manager Experience: Instrumention and Control Systems Education: B.S. in Electrical Engineering, Grove City College Previously With: Leeds & Northrup, Honeywell Expert at Dad-Jokes

Stephen Arnold V.P. of Solutions Experience: 35 years in instrumentation and control industry Education: M.Eng. in Electrical Engineering, University of Southampton, U.K. Previously With: Invensys

Pam Neal V.P. Finance

Laura Kane Operations Manager Experience: Executive and Administrative Support Education: A.A. from University of Maryland Previously With: U.S. Army "Sarge," who keeps things organized & running smoothly.

Lisa Dawkins Financial Controller Experience: 30+ Years in Accounting and Finance Previously With: McCaffrey Management, Inc. Office Mom