About Us

Founded in 1986 by David Neal, serving first as a manufacturer’s representative, NSI quickly expanded its distribution throughout the Northeast including Pennsylvania, New Jersey, New York, Maryland, Virginia, and Washington, D.C.. Establishing warehousing capabilities for commonly used products enabled NSI to provide rapid product solutions for both routine and emergency customer requirements. This earned NSI a reputation for quick product delivery and outstanding service. NSI evolved from being simply a product provider to becoming a total solutions and service provider for plant and process automation.

Management Teams

NSI’s success is built on the people who work here. Our team of dedicated employees provide a full range of products, product integration, and field services spanning instrumentation, control and data acquisition systems, wireless networks, industrial Ethernet networking technology, and security systems to meet customer application needs across a broad range of industries.

Customer Management

Laura Kane Laura Kane Operations Manager Experience: Executive and Administrative Support Education: A.A. from University of Maryland Previously With: U.S. Army "Sarge," who keeps things organized & running smoothly.
Helen Batchelor Sales Administrator Experience: 20+ Years in Sales Administration Education: B.A. University of Delaware Previously With: Opto-Systems AKA "Big Helly"
Elizabeth Madaris Customer Care Experience: 10+ years in Sales and Customer Service Education: B.A. in Public Relations and Communication Management from The University of Alabama Roll Tide!
Jan Kistner General Finance Experience: 30+ Years Administrative Experience Previously With: Robert A. Godwin & Associates
Caitlin Brill Customer Care Experience: 6 Years in Childcare
Grace D'Ottaviano Shipping & Receiving Experience: Organizational Management Education: Philadelphia College of Textiles & Science Previously With: Jones Apparel Group This lady really delivers!
Pam Neal Pam Neal Administrator
Lisa Dawkins Financial Controller Experience: 30+ Years in Accounting and Finance Previously With: McCaffrey Management, Inc. Office Mom
Alice Karpa Customer Management - Magyar Previously With: Magyar & Associates

Applications Engineering

Taylor Kimble Applications Specialist Experience: 4 Years in Business Management Education: Associate of Arts in Business Administration and pursuing dual Bachelors in Marketing and Business Management
Joe Klinkhoff Applications Engineer Experience: 14 Years in Process Instrumentation, SCADA, and Telemetry Previously With: Magyar & Associates
Dave Schroeder Applications Engineer Experience: 25+ years in Instrumentation and Controls Education: B.S. Mechanical Engineering, Messiah University Previously With: Magyar & Associates / Nutech Controls, Severn Trent/Capital Controls Company
dexter Vilar Dexter Vilar Applications Engineer Experience: 20+ Years in Instrumentation, Controls, & Data Acquisition Education: B.S. in Electrical Engineering, Penn State U Previously With: Leeds & Northrup, Honeywell, & Siemens
Stephen Mangiaracina Junior Applications Engineer Education: Associates Degree of Engineering from Bucks County Community College Loves Frank Sinatra's Music
Walter Freeman Instrumentation and Valve Technical Specialist Experience: 30+ Years in Instrumentation, Gas Detection, Valves, & Data Acquisition Education: New Jersey Institute of Technology Previously With: GSI Automation

Sales Management

Nelson-May Nelson May Director of Sales Experience: 15+ Years in Automation & Instrumentation Education: B.S. in Electronics Engineering Technology, Pennsylvania College of Technology Previously With: FLSmidth
Mike Karpa Technical Director - Magyar Previously With: Magyar & Associates
Pete Hutwelker Technical Director - ES2 Experience: 40+ in the Industry designing, building, installing, and servicing process control instrumentation and chemical feed systems for water, wastewater and landfill treatment facilities. Education: Electrical Construction at Penn College of Technology Previously With: ES2, FL Smidth
Wayne Martin NYC Metro Water / Wastewater Sales Experience: 20+ Years in Systems Integration, Process Control, Instrumentation & SCADA Design Education: B.S. in Mechanical Engineering, Fairmont State University Previously With: Woodard & Curran, Wayne Martin Enterprise
Ed Owens Territory Manager for NE NJ & E NY Experience: 20+ Years in Instrumentation and Process Control Education: B.S. from Tulane University Previously With: Demcoe Equipment
Bob Pinkerton Territory Manager for Philadelphia, Maryland, D.C., and Virginia Experience: 20+ years Controls & Instrumentation Sales & Service Education: B.S. Computer Science, Messiah College Previously With: Nutech Control Products, GE
Ed McGinn Ed McGinn Territory Manager for Maryland, Washington, D.C., and Virginia Experience: 20+ Years in Valves, Fittings and Fluid Systems Components Education: B.S. Mechanical Engineering, Penn State University Previously With: Penn Fluid Systems
Peter Jackson Water & Wastewater / Business Development Manager Experience: 45+ Years in instrumentation, networking, wireless, & data acquisition Education: HNC in Electrical Engineering, U.K. Previously With: Eurotherm NSI's Most Unforgettable Personality!
Mark Pfender Territory Manager for eastern PA and NW NJ Experience: Nuclear Submarine Officer Education: M.S. Electrical Engineering, US Naval Academy Previously With: US Navy Fun Fact: Played Chip the Tea Cup in his High School production of Beauty and the Beast
Katherine Wasielewsk Business Specialist and Compliance Experience: 7 years in customer relations Education: Public Relations / Communications from Millersville University
Richard Kane Richard Kane Compliance Coordinator Experience: 35+ Years in Government Management, Processes, & Procedures Education: M.A. in Clinical Psychology, Clark University Previously With: U.S. Army, Computer Sciences Corporation
Rachel Christian Director of Marketing Experience: Communications Education: M.A. Ohio University Previously With: US House of Representatives


Solutions Management: Systems, Services, Installation & Calibration

Stephen Arnold V.P. of Solutions Experience: 20+ Years in Control Systems Integration, specifically PID, SCADA, & PLC Education: M.Eng. in Electrical Engineering, University of Southampton, U.K. Previously With: Invensys
Joe Finnin Senior Project Engineer Experience: 25+ Years in Embedded Systems, Hardware & Software Design & Implementation Education: B.S. in Electrical Engineering, Drexel University Previously With: Schramm, Inc.
Jim Dickert Solutions Engineer Experience: 20+ Years in Control System Design, Assembly, Documentation, & Technical Support Education: A.S. in Electrical Engineering, Bucks County Community College Previously With: H2O Solutions, Environmental Systems & Equipment Service
Bill Carlson Solutions Engineer Experience: 30+ Years in Packaging, Pharmaceutical Production, Water, Wastewater, and Environmental Remediation. Education: B.E. in Electrical Engineering, Stevens Institute of Technology Previously With: Private contractor
Cass Janoski Senior Field Service Technician Experience: 30+ Years in Instrumentation, Measurement, & Control Education: Mechanical engineering, New Jersey Institute of Technology Previously With: ESC
Drue Sellers Field Service Technician Previously With: ES2, Capital Controls
Paul Schilling Paul Schilling Senior Field Service Technician Experience: 30+ Years in Control System Design and Integration Education: B.S. in Marine Science, Southampton College Previously With: Preferred Instruments, Tenth Street Design, Cleveland Controls, SUNY
Dave Fairlie Senior Field Service Technician Experience: 30+ Years in Panel Building & On-Site Calibration & Installation Education: Journeyman in Instrumentation Previously With: Wright-Cal Instrumentation, Private Contractor
Brian Weischedel Senior Field Service Technician Experience: 30+ Years in Automation and Process Controls Education: Bloomfield College Previously With: Procedyne Corp
Joe McCracken Senior Service Technician Experience: 20+ Years in Instrumentation Calibration, Temperature Uniformity Surveys & SAT's to AMS2750 E Education: HNC in Electrical Engineering Previously With: Eurotherm
Ryan Minorics Field Service Technician Experience: 10+ years in the electronics and specialty gas industry Previously With: Linde E&SG
Rosa Irvine Service Project Manager Experience: Data Analysis & Research Education: B.S. Meteorology Previously With: University of North Dakota
Dasha Shemet Service Coordinator Experience: 3 Years in Business Banking Education: Associate of Arts in Financial Services
Karen Neily Karen Neiley Engineering Service Assistant Experience: 15+ Years Administrative and Service Support Education: Bucks County Community College and CHI Technical Institute Previously With: Eurotherm Recorders

Company President

Dave Neal Dave Neal President Experience: Instrumention and Control Systems Education: HNC in Electrical Engineering, U.K. Previously With: Eurotherm
Shane Filer Shane Filer General Manager Experience: 25+ Years in Instrumentation, Data Acquisition, & Systems Education: B.S. in Electrical Engineering, Grove City College Previously With: Leeds & Northrup, Honeywell Expert at Dad-Jokes



Professional Memberships & Listings 

  • ISNet World
  • AVETTA / Browz / PICS
  • Pennsylvania COSTARS
  • Measurement & Control Automation Association (MCAA)
  • International Society of Automation (ISA)
  • International Society for Pharmaceutical Engineering (ISPE)
  • New Jersey Water Environment Association (NJWEA)
  • American Water Works Association (NJ Water)
  • North Jersey Water Commission (NJWC)
  • New York Water Environment Association (NYWEA)
  • Pennsylvania Rural Water Association
  • Global System Integrator Database
  • Thomasnet



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