Job Openings

Customer Care: Orders, Invoicing and Administration (Two Open Positions)

Entry level position that provides front-line customer care and assistance for our customers – you’ll be interacting with people using on-line chat, email, and phone; preparing and entering orders and invoices; confirming receipt and accuracy of orders with our manufacturers; and helping the NSI sales team assist their customers.

Characteristics of our ideal application candidate:

• Extremely detailed, highly organized and responsive

• Excellent with computer programs, including Outlook, Word, Excel, and, once trained, company-specific software

• Very customer service oriented – a real love of serving people

• Able to continuously reprioritize competing demands of orders, projects, emails, and customer or sales team requests

• Ability to adapt and function well with a fast-paced, dynamic work load

• Faithful in following through on orders and deferred tasks requiring attention

• Having an aptitude in understanding basic technical terms and concepts, as well as basic math

• Exhibiting a pleasant and fun personality with a great disposition for helping others

• Excellent communicator, verbally and in writing

• Ability to cross-train and grow professionally as needed.

Start Date: Immediately

Location: Full-time at Neal Systems main office in Newtown, PA

Position includes a healthcare package, 3 weeks of vacation (after 6 months), and access to a 401K after one year of employment

Project Engineer

Location: Newtown, PA

Job Description

RS Logix, FactoryTalk, Ignition, GeoSCADA, Unity Pro, RemoteConnect experience is required.
Some experience of industrial networking and cyber security is preferred.
AMS2750 experience is preferred.
Gas detection and instrumentation experience would be a benefit.
Work as a PLC programmer project lead or as a team member on larger projects and be able to work without significant direction to manage multiple projects simultaneously.
Proven soft skills with high EQ required in order to deal effectively with team-mates and customers.
Review quotes and POs to gain an understanding of the project in order to “Green Light” the order processing.
Participate in project kickoff meetings with territory managers to ensure a proper project handoff from sales.
Determine the resources required for each project either from internal or external sources, schedule and brief them as required.
Report the status of projects through weekly meetings, design reviews, testing reviews, and project closeout.
Reinforce the use of the project flow chart to guide projects to completion.
Work directly with customers to determine requirements, keep them appraised and deal with discrepancies as and when they occur.

Position Start Date: Summer 2021

BUSINESS DEVELOPMENT: CONTROL AND DATA ACQUISITION

This sales position will be specifically responsible for helping to grow our influence and sales of all aspects of control and data acquisition products and solutions to our customers in industries like heat treat, pharmaceutical, water / waste, others. Areas of specialty include temperature control, electric heat power control, process data acquisition, SCADA, and cloud-based storage / analytics.

Overview:

Responsible for driving sales growth and managing the technical aspects of our controls (PID controllers, electric heat power controllers, PLCs and distributed controllers) and data acquisition (recorders, cloud data, SCADA, RTUs) throughout our overall territory (roughly NYC to Philadelphia to Richmond, VA to Pittsburgh, PA to Buffalo, NY)
Work within various industries, include mainly heat treat, metals, pharmaceutical, power, water / waste, oil/gas, industrial gas, chemical, and food/beverage.
Main interface with hundreds of customers to include writing business plans, developing project quotations, providing lunch and learns, offering technical sales support, training customers, answering technical inquiries from customers, and working with our other key teams (outside sales, marketing, service, engineering, order entry) to handle all aspects of customer business development

Preferred Experience :

The ideal candidate would have proven experience with growing a sales territory within the industrial process / automation industry, as well as either (a) having a technical degree (ideally engineering, such as electrical, mechanical, or chemical) or (b) having 5+ years’ experience in the process measurement and control industry.

Skills and Mindset :

A love for solving problems and helping customers find the best solution.
A passion and enjoyment of interacting with people and helping to solve their problems
Ability to multitask and prioritize work independently. This position is fast-paced with the urgency, needs, and priorities of our customers changing quickly. The ideal candidate for this position would be organized, positive, and productive in the midst of this demanding pace of work. Receiving 30-50 emails per day is common.
Strong communication skills (both written and verbal) as well as a comfort with speaking to multi-generational groups for presentation on products and applications.
The ability to program, configure, and wire equipment for measurement and control applications and the ability to teach customers how to do the same.
The ability to fit well with our small company culture. Our company is a family environment and we all work outside of our job description from time to time in order to help each other and our customers. Many of us at Neal Systems have backgrounds in other fields, but we have come to work at Neal Systems because of the high energy, quirky, and passionate atmosphere that is unique to this company.

Location: This person will work out of Newtown, PA office for the first six months, and then work out of the territory more and more over time. Ideal location would be to live within two hours of our main office.

Position Start Date: Summer 2021
Includes normal US holidays plus 15 paid vacation days. Includes a health care package.

Send resumes to: SFiler@NealSystems.com

BUSINESS DEVELOPMENT: GAS AND LIQUID ANALYSIS/DETECTION

This sales position will be specifically responsible for helping to grow our influence and sales of all aspects of gas leak detection, flame detection, and gas / liquid analyzers (Laser, FT-IR, Mass Spec, Gas Chromatograph, Ramen, Thermal Conductivity, and Electrochemical). Major industrial focus include oil/gas, industrial gas, pharmaceutical / biotech, heat treat, chemical, power, food/beverage, and gas pipeline.

Overview:

Responsible for driving sales growth and managing the technical aspects of gas / liquid business (including gas leak detection, flame detection, gas analyzers, liquid analyzers) throughout our overall territory (including mainly the NYC to Philadelphia to Baltimore to DC region)
Work within various industries, include mainly pharmaceutical, power, water / waste, oil/gas, industrial gas, chemical, food/beverage, and heat treat.
Main interface with hundreds of customers to include writing business plans, developing project quotations, providing lunch and learns, offering technical sales support, training customers, answering technical inquiries from customers, and working with our other key teams (outside sales, marketing, service, engineering, order entry) to handle all aspects of customer business development

Preferred Experience :

The ideal candidate would have proven experience with growing a sales territory that included gas leak detection, flame detection, and gas / liquid analyzers.
Also ideally would have either (a) a technical degree (ideally engineering, such as electrical, mechanical, or chemical) or (b) having 5+ years’ experience in the process measurement and control industry with specific time spent with detectors / analyzers.

Skills and Mindset :

A love for solving problems and helping customers find the best solution.
A passion and enjoyment of interacting with people and helping to solve their problems
Ability to multitask and prioritize work independently. This position is fast-paced with the urgency, needs, and priorities of our customers changing quickly. The ideal candidate for this position would be organized, positive, and productive in the midst of this demanding pace of work. Receiving 30-50 emails per day is common.
Strong communication skills (both written and verbal) as well as a comfort with speaking to multi-generational groups for presentation on products and applications.
The ability to program, configure, and wire equipment for measurement and control applications and the ability to teach customers how to do the same.
The ability to fit well with our small company culture. Our company is a family environment and we all work outside of our job description from time to time in order to help each other and our customers. Many of us at Neal Systems have backgrounds in other fields, but we have come to work at Neal Systems because of the high energy, quirky, and passionate atmosphere that is unique to this company.

Position Start Date: Fall 2021
Includes normal US holidays plus 15 paid vacation days. Includes a health care package.

Send resumes to: SFiler@NealSystems.com