Blog
June 23, 2025 | Company NewsProduct News
We’re thrilled to announce a major expansion: Neal Systems is now the official representative for Foxboro Instrumentation and Remote Operations throughout the entire state of New York.
This includes solutions in:
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Instrumentation – Flow, Pressure, Level, and Temperature
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Remote Operations – GeoSCADA (formerly ClearSCADA), SCADAPack RTUs, and Trio Wireless
Why Foxboro Chose Neal Systems
Foxboro selected Neal Systems as their trusted partner for New York based on several key strengths:
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Proven Track Record – Over 15 years representing Foxboro in territories from Pennsylvania to Virginia.
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Established NY Presence – A 20+ year history supporting New York customers with brands like Metrix, MTL, L&J, Alta Solutions, Keller, Watlow, Eurotherm, and Chessell.
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Deep Technical Expertise – From instrumentation to automation, our engineering bench runs deep.
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Customer-Focused Support – A team built around fast response times, hands-on help, and personalized training.
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People & Logistics That Make a Difference – Our culture and commitment to excellence set us apart.
Meet Your Neal Systems Support Team
We’ve assembled a team of experts to make sure New York customers have everything they need—from technical guidance to fast service and support.
👥 Customer Service
Our customer care team is always ready to assist with orders, questions, or anything in between.
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Customer Care / Order Entry – Jacklyn Tully
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Operations Manager – Laura Kane
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Customer Experience Manager – Helen Batchelor
🌍 Outside Sales
Serving every corner of New York:
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Western NY – Justin Bendik (Territory Manager)
Based locally and available to support the Buffalo region and beyond. (We’re also hiring for a rep in Buffalo—come chat with us if you’re interested!)
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Eastern NY – Ed Owens (Territory Manager)
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Sales Manager – Mark Pfender
🧠 Application Engineering
Whether it’s instrumentation or remote operations, our engineers love a challenge:
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Instrumentation – Walter Freeman
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Remote Operations – Dave Schroeder & Joe Klinkhoff
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General Support – Hugh Davison & Shane Filer
🛠️ Field Service
Our field service team provides on-site help, calibration, commissioning, and more:
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Cecilio Ramirez
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Joe McCracken
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Brian Weischedel
🔧 Technical Support
Ready to troubleshoot and assist with any setup or application questions:
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Hanlon Doyle
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Dexter Vilar
Want to put a face to the name? Visit our Team Page to get to know us better.
We’re proud to bring the trusted performance of Foxboro instrumentation—and the reliability of Neal Systems support—to even more customers across New York.
Need a quote, want to discuss your next project, or just have a few questions? Contact us here.
View Official Announcement Letter
April 3, 2025 | Company NewsProduct News
Dear Customers,
Additional tariffs have come into effect as of 00:01 on 3rd April 2025 and will be seen as an additional line item per product on invoices. Our expectation is that these will range from 0% to 25% based on the origin of manufacture (UK 10%; EU 20%; Mexico & Canada 0% OR 25% dependent on exemptions; US 0%). We are offering three options to accommodate this:
- Contact here for additional information, noting that in the short term we may not have much additional information.
- Cancel your purchase order
- Accept the additional tariffs
If we do not hear back from you within 5 days of the order acknowledgement we will assume that you are accepting the tariffs and we will proceed with shipment. We recognize how frustrating this is for you and are working as diligently as possible to determine the impact on each and every order but please be aware that we do not have a full picture at this time. Note that Neal Systems will only make tariff charges when they have been placed on the goods by the government and will not mark them up in any way.
Estimated Tariffs Per Product
Eurotherm products – 20%
Draeger products – 20%
Metrix products – 0%
MTL products – 10%, 20% or 26%
Foxboro Products – upto 25%
GE Orbit radios – 0%
Cattron product – 0%
M-System products – 20%
PR Electronic products – 20%
Servomex products – 20%
Keller products – 20%
Elpro products – 10%
Expo products – 10%
Alta products – 0%
Automation service products – 0%
Minco – Minco manufactures all products in the USA and maintains an almost exclusively USA based supply chain. As such, Minco expects a minimal impact to product pricing due to tariffs
As of 4-3-25 this information is our best understanding of the situation. Note that this is NOT a definitive statement but is meant for guidance only. There are many unknowns that we are trying to resolve and will be updating this page regularly. Actual tariffs charged may differ from what is shown here.
January 20, 2025 | Company NewsProduct News
Discover the Latest Addition to the Neal Systems Product Family
We’re thrilled to announce an exciting new expansion to Neal Systems’ offerings: PR Electronics! As a trusted name in high-precision signal conditioning, intrinsic safety, and process control solutions, PR Electronics is now part of our product lineup—bringing even more value and innovation to our customers.
What PR Electronics Brings to the Table
Known for their cutting-edge engineering and reliability, PR Electronics offers a wide range of solutions designed to meet the demands of modern industrial processes. Their product lineup includes:
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Signal Conditioners: Ensuring optimal signal integrity and data accuracy.
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Temperature Transmitters: High-performance devices for precise industrial temperature measurement.
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Ex Interfaces / IS Isolators: Certified solutions for safe operation in hazardous areas.
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Display Units: Intuitive and user-friendly designs for clear monitoring and efficient control.
And here’s the best part: All PR Electronics products come with an industry-leading 5-year warranty, so you can be confident in their long-term performance and reliability.
Why PR Electronics is the Perfect Fit for Neal Systems
For over 40 years, PR Electronics has built a legacy of precision engineering and innovative solutions—qualities that align perfectly with Neal Systems’ mission to provide high-quality, reliable, and efficient products for industrial automation and process control. This partnership allows us to better serve our customers with solutions that perform in even the most demanding environments.
Key Features of PR Electronics Products
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Accuracy: Consistently precise data for improved process control.
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Response Time: Rapid performance for time-sensitive applications.
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Reliability: Trusted designs that work seamlessly, even in challenging conditions.
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Warranty: Comprehensive 5-year coverage for peace of mind.
Explore Similar Products
PR Electronics isn’t the only exceptional product line at Neal Systems! We also offer a range of complementary solutions to meet your industrial needs:
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Temperature Solutions
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Eurotherm/Watlow: Process control, thermal systems, and data management solutions.
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Minco: Custom heating, flexible circuits, and temperature sensor solutions.
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Process Instrumentation
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Schneider Electric: High-quality pressure, flow, temperature, and level instrumentation.
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Williamson IR: Infrared pyrometers and pilot flame/flare detection systems.
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Hazardous Area Solutions
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Expo Technologies: Panel purging and pressurization for hazardous areas.
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MTL Instruments: Intrinsic safety barriers, isolators, and surge protection.
Let’s Get Started!
Ready to take your operations to the next level? Let Neal Systems help you integrate PR Electronics into your projects for improved performance and safety. Contact us today to learn more about how PR Electronics solutions can make a difference in your systems.
January 7, 2025 | Company News

We are thrilled to announce that Vanguard Controls (located in north-eastern New Jersey) has been acquired by NSI Neal Systems, Inc.! Vanguard Controls has been well-known throughout the NYC Metro region for the past 25+ years, providing gas leak detection, flame detection, and liquid / gas analyzer solutions to industrial, municipal, and commercial facilities. This partnership marks an exciting step forward, allowing us to enhance our product offerings, services, and support for all our valued clients.
For the past five years, Vanguard Controls has maintained a strong and collaborative relationship with Neal Systems. This acquisition solidifies that connection, ensuring even greater resources and expertise to serve our customers better.
As part of this transition, Peter Marcus, Vanguard’s president, will take on a new role in business development with the Neal Systems team. He is excited to work alongside a dedicated team of engineers and service professionals to provide even higher levels of support.
Since 1986, Neal Systems has proudly served the NYC Metro and New Jersey areas, specializing in Draeger gas leak detection solutions and many types of instrumentation, automation, wireless, and data acquisition solutions. We look forward to continuing this tradition of excellence while bringing new opportunities and capabilities to our clients.
Thank you for your trust and partnership. We’re excited to begin this next chapter together!
October 16, 2024 | Application NotesLife Sciences
Prominent Hospital
Philadelphia, PA
Construction Costs: $10K
Services Provided
- Instrument Programming &Configuration
- HMI Screen Development
- On-Site Start-Up &Commissioning
- Operator Training
Neal Systems Provides Steam Distribution Control Panel to State-of-the-Art Philadelphia Medical Center
A brand new, state-of-the-art, medical center that recently opened its doors in Center City Philadelphia, PA expressed a need for control and monitoring instrumentation for its facility steam distribution system. The distribution system supplies steam to critical sub-systems within the center, including those for hot water generation, HVAC, and medical equipment sterilization.
The control panel Neal Systems provided was ultimately built around two Eurotherm Nanodac Controller/recorders and a 15-inch Weintek Touchscreen HMI.
In the control panel, the Nanodac pair governs the operation of a network of Pressure Relief Valves (PRVs)into which high pressure municipal steam is introduced; where Pressure Transmitters (PTs) measure distributed steam pressure.
PID Pressure Control Loops set up in the Nanodacs enable the PRV network to not only step steam pressure down in stages from high to medium to low so that it’s optimized for sub-system use, but also keep sub-system demand for steam fulfilled as the sub-systems repeatedly approach and back away from full capacity operation over the course of a typical workday.
The control panel’s Weintek Touchscreen HMI offers building operators an interactive display of data quantifying several aspects of steam distribution system activity including valve positions, target steam pressure measurements, and pressure deviation alarms which trip whenever steam pressure within the system falls too low or runs too high.
Displayed data is overlayed on custom graphics depicting steam distribution plumbing, thereby offering a physical picture by which operators can assess system operational integrity.
A local alarm strobe with horn is also fitted on the control panel that energizes each time a pressure deviation alarm goes active. A virtual “Alarm Acknowledge” button configured into the HMI Touchscreen can be pressed to silence the alarm horn once Operators are fully notified that a steam pressure deviation event has taken place.
All parameters displayed by the Touchscreen HMI are also recorded in real-time by the Nanodacs. Because the Nanodacs and HMI are Ethernet-enabled, the data they display, control, and collect can be made available to other systems, such as data historian, building management, and energy monitoring ones, via corporate Ethernet network link.
Overall, the Nanodacs and Weintek Touchscreen HMI make the medical center’s steam distribution control panel an invaluable tool for managing the facility’s use of a vitally important utility. Facility operators and technicians are provided a system interface that makes the day-to-day tasks of steam distribution monitoring,performance optimization, and predictive maintenance convenient and easy, while managers have at their fingertips reliable data by which to base operational,procedural, and budgetary decisions impacted by the center’s steam usage.