Company News


Advanced Temperature Control and Hazardous Area Expertise

August 31, 2022 | Company News

NSI provides advanced temperature control and hazardous area expertise to production of clean energy solutions from heavy oil feedstock.  NSI was chosen for two excellent reasons:

  1. Expertise in advanced temperature control
  2. Process visualization in a hazardous area environment

From a temperature perspective, the electric heaters will be fired by over 100 Eurotherm EPack power controllers for electric heaters, all of which will feature partial / full load failure break detection with associated alarming through Modbus TCP communications.  Control will be handled by the powerful Eurotherm 2750 Multi-loop control system.

From a hazardous area perspective, the SCRs will be housed in a purged panel, using a purge system made by EXPO Technologies. The thermocouples for the project will be brought into the system through intrinsic safety method, using the MTL 831C for over 150+ thermocouples.  The remaining 4-20 mA and I/O will be handled via intrinsic safety by the unique MTL SUM5 series, a digitally-programmable IS system.

Our expertise is known in the industry.  



Data Acquisition Project for Pharmaceutical Company

May 25, 2022 | Company News

The Neal Systems team is hard at work prepping a data acquisition project for a pharmaceutical company that was upgrading for vaccine testing.  The customer had seven temperature chambers that needed a method for both local data acquisition as well as one central remote location.  Each chamber varied between 30-95 thermocouples. 

Together with the customer, we chose the Eurotherm / Chessell 6000 series recorder platform, coupled to the Mini-8 remote I/O platform with Ethernet Modbus communications.  The customer will be able to remotely view the data live through Eurotherm’s Bridge software, and look at the historical data (and present it to their customers) with the new Reviewer software package.   

The Chessell 6000 series recorder and Eurotherm control packages have been installed extensively throughout the world for pharmaceutical data monitoring (including 21 CFR 11 compliance and audit trail) as well as environmental chamber monitoring.



Mark Pfender Named Group Sales Leader for NSI

May 18, 2022 | Company News

Mark Pfender has moved from his role as Territory Manager to Group Sales Leader!

Mark‘s philosophy on leadership was formed and molded from his time spent operating underwater nuclear reactors with the US Navy. “We have to get the details right, we must be the product experts, and if everyone is responsible then no one is responsible. Ultimately our customers problems are our problems. I am humbled and honored to serve amongst the greatest sales engineers in the industrial automation world.”

We look forward to seeing how Mark can use his leadership to assist our team to better serve our customers.




Advantages of Cloud-Based Monitoring & Control

May 12, 2022 | Company News

Phone dialers continue to be a consistent choice for many businesses in the water and wastewater industries. However, those alarm dialer systems come with pain points that may create vulnerabilities to the overall system.

The solution? A Cattron cloud-based monitoring and control system.

Phone dialers were a great solution for many years. However, technology continues to evolve, and dialers succumb to a variety of susceptibilities and out-of-date issues, including:

  • Damaged equipment from lightning strikes
  • Marginalized phone line quality
  • Critical alarm notifications are not received when phone lines are down
  • Costly and significant fines when unaddressed critical events happen
  • Surge vulnerabilities
  • Limited service from phone line providers

Experiencing one or more of these frustrations can lead to unnecessary additional costs. In fact, the average annual phone line service costs per site for an alarm dialer is between $600-$1,200 – and that’s without any service, equipment, or replacement costs.

Monitoring and control systems for water and wastewater application need to be reliable, efficient and cost-effective. One way to reduce the chances of key pain points – surges from lightning strikes, outdated equipment, phone line quality, etc. – is to focus, instead, on a cellular- or satellite-based solution. Cattron’s SCADA cloud-based solutions are wireless with a dependable battery backup and an alarm notification if any lost communication events are detected.

Ultimately, what this means is a solution designed to:

  1. Decrease service costs. Have an average savings of $360 or more per site by eliminating phone lines and with it, annual service costs.
  2. Increase notification dependability. The modem connection for a SCADA cloud-based solution is monitored 24/7. If a communication loss is detected, personnel are notified immediately.
  3. Improve asset management. The ability to access site data, reports, and alarm history from computers and mobile devices reduce unnecessary site visits.

Plus, RemoteIQ technology helps ensure issues are caught early and not when it’s critical. Proactively troubleshoot problems from basic pump stations to the most sophisticated plants with monitoring, control, and alarm notification for small to large scale water and wastewater applications.

RemoteIQ Provides Greater Reliability and Usability

From communication loss notifications to pain point-eliminating technology, a SCADA cloud-based solution ensures you stay connected, control the system, and protect your costs from outdated technology that can incur additional repairs, updates, and service. Therefore, it makes sense to transition to a Cattron wireless cloud-based solution.


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