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Neal Systems Now Represents Foxboro Instrumentation & Remote Operations Across New York

We’re thrilled to announce a major expansion: Neal Systems is now the official representative for Foxboro Instrumentation and Remote Operations throughout the entire state of New York.

This includes solutions in:

• Instrumentation – Flow, Pressure, Level, and Temperature

• Remote Operations – GeoSCADA (formerly ClearSCADA), SCADAPack RTUs, and Trio Wireless

Why Foxboro Chose Neal Systems

Foxboro selected Neal Systems as their trusted partner for New York based on several key strengths:

• Proven Track Record – Over 15 years representing Foxboro in territories from Pennsylvania to Virginia.

• Established NY Presence – A 20+ year history supporting New York customers with brands like Metrix, MTL, L&J, Alta Solutions, Keller, Watlow, Eurotherm, and Chessell.

• Deep Technical Expertise – From instrumentation to automation, our engineering bench runs deep.

• Customer-Focused Support – A team built around fast response times, hands-on help, and personalized training.

• People & Logistics That Make a Difference – Our culture and commitment to excellence set us apart.

Meet Your Neal Systems Support Team

We’ve assembled a team of experts to make sure New York customers have everything they need—from technical guidance to fast service and support.

👥 Customer Service

Our customer care team is always ready to assist with orders, questions, or anything in between.

• Customer Care / Order Entry – Jacklyn Tully

• Operations Manager – Laura Kane

• Customer Experience Manager – Helen Batchelor

🌍 Outside Sales

Serving every corner of New York:

• Western NY – Justin Bendik (Territory Manager)
  Based locally and available to support the Buffalo region and beyond. (We’re also hiring for a rep in Buffalo—come chat with us if you’re interested!)

• Eastern NY – Ed Owens (Territory Manager)

• Sales Manager – Mark Pfender

🧠 Application Engineering

Whether it’s instrumentation or remote operations, our engineers love a challenge:

• Instrumentation – Walter Freeman

• Remote Operations – Dave Schroeder & Joe Klinkhoff

• General Support – Hugh Davison & Shane Filer

🛠️ Field Service

Our field service team provides on-site help, calibration, commissioning, and more:

• Cecilio Ramirez

• Joe McCracken

• Brian Weischedel

🔧 Technical Support

Ready to troubleshoot and assist with any setup or application questions:

• Hanlon Doyle

• Dexter Vilar

Want to put a face to the name? Visit our Team Page to get to know us better.

We’re proud to bring the trusted performance of Foxboro instrumentation—and the reliability of Neal Systems support—to even more customers across New York.

Need a quote, want to discuss your next project, or just have a few questions? Contact us here.

View Official Announcement Letter